Terms & Conditions

Welcome to The Aquarium Factory online.

Please read through the following information carefully before placing your order. By shopping online with The Aquarium Factory you agree to be bound by the terms and conditions set out below. Please note The Aquarium Factory cannot guarantee any data or program available for download on this website or any linked website is free of viruses or other spyware, and you agree that you assume the risk of any damage to your computer as a result of using this website
The Aquarium Factory provides this website and its contents on an “as is” basis, and makes no representation as to the accuracy, completeness, currency or reliability of the information contained on this website. The Aquarium Factory will not be liable in contract, tort (including negligence) or otherwise to you for any direct, special, indirect or consequential loss or damage (including loss of profits or loss of data) arising out of or in connection with this website.
The Aquarium Factory operates this website from its offices within Australia. The laws of the State of Victoria govern these Terms of Use and the Purchase Terms below, and you agree to submit to the non-exclusive jurisdiction of the courts of Victoria. You agree to be responsible for compliance with applicable local laws if you access this website outside Australia.
You place an order with The Aquarium Factory by selecting products and pressing the “purchase” button on the checkout page. The Aquarium Factory reserves the right to accept or reject an order for any reason including without limitation, unavailability of product; an error in the price, image or the product description; or error in your order.
The Aquarium Factory may vary the prices on this website at any time, and prices are subject to change until you have paid for the products in full. Product availability and product prices may vary between our store and those found on this website.

If you have any queries relating to these terms and conditions before placing an order with us, please contact us via email; taf@aquariumfactory.com.au. The Aquarium Factory may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received.

Changes or cancellations to your order for delivery can be made by contacting the Team on 03 9720 9977. We aim to despatch your items as quickly as possible and if your order has already been despatched, we will not be able to make any changes.

Information on our Return Policy is available on our website.

Please refer to our Online Store Help Center for Frequently Asked Questions which may assist you and relate to our terms & conditions of our store.